Grand Smokies Resort Lodge Pigeon Forge, Pigeon Forge - Reviews, Rooms Options & Prices 2025

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About the Resort

2385 Parkway, Pigeon Forge, Tennessee, United States of America, 37863

Grand Smokies Resort Lodge is a premier Pigeon Forge destination, balancing comfort with local attractions for a memorable stay. The resort's unique design focuses on a natural ambiance, highlighted by the stunning views of the Smoky Mountains. Featuring a range of activities suitable for families and leisure travelers, this lodge encompasses the spirit of the area. Guests enjoy convenient access to nearby entertainment while benefiting from affordable accommodations and exclusive dining options.

Location

Located right on the Parkway in Pigeon Forge, the resort is within minutes of main attractions like the Titanic Museum and WonderWorks. This convenient setting allows easy access to shopping, dining, and entertainment in both Pigeon Forge and nearby Gatlinburg. The resort also has a trolley stop out front, further enhancing transport options for guests exploring the Smoky Mountains.

Rooms

The resort offers various accommodations, including deluxe double Queen and King Jacuzzi units, equipped with private balconies and interconnecting rooms for larger groups. Each room features modern amenities like flat-screen TVs, microwaves, and complimentary Wi-Fi. Guests can enjoy scenic views from their rooms, enhancing their stay in the Smokies.

Eat & Drink

The resort features the Wood Grill Buffet, the largest buffet in East Tennessee, offering a wide selection of dishes including hickory wood grilled steaks and seafood. Guests can enjoy exclusive discounts at this buffet, making dining convenient and cost-effective. Meals are prepared with family-friendly options and include breakfast at the adjoining venue for a fresh start to the day.

Leisure & Business

Grand Smokies Resort Lodge boasts an indoor pool complex with a water slide, providing fun for all ages. The arcade and game room enhance leisure time with activities like air hockey and pool tournaments. Additional onsite amenities include conference rooms for group events and seasonal entertainment geared towards families.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

36 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Queen Room

Max:

2 persons

36 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

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Queen Room

Max:

4 persons

36 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Pigeon Forge 2.2 mi

Airports

McGhee Tyson (TYS) 39.1 mi

Asheville Regional (AVL) 99.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Refreshing Pool!

“The pool was a good retreat, spacious and fun for the kids, with well-defined sections that kept my little ones safe from the bigger kids.” view full review

Hot Tub Bliss

“Our king-size room with a hot tub was a highlight of our stay; the tub was spotless and the perfect way to unwind after a long day.” view full review

Kid-Friendly Fun

“The arcade area was a big hit with my kids, providing endless entertainment and activities for them to enjoy throughout our stay.” view full review

Clean and Cozy

“The bathroom was tidy and well-stocked with towels; I especially appreciated the quick heating adjustment, which made our stay very comfortable.” view full review

General

No smoking on site
Wi-Fi
Free parking
24-hour reception
Pets allowed
Elevator
ATM/Cash machine
Vending machines
Key card access

Sports & Fitness

Fitness center
Hiking
Horseback riding
Bowling
Pool tables
Mini golf
Fishing

Guest Parking

Cookware/ Kitchen utensils

Services

Housekeeping

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Children's pool
Water slides
Game room

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Patio
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

2385 Parkway, Pigeon Forge, Tennessee, United States of America, 37863

Map view

2385 Parkway, Pigeon Forge, Tennessee, United States of America, 37863

City landmarks

Museums

Titanic Museum Attraction

2700 ft

Museums

Hollywood Wax Museum

2700 ft

129 Showplace Blvd

Variety show

2700 ft

Mall

The Island in Pigeon Forge

3.8 mi

Amusement & Theme Parks

WonderWorks Pigeon Forge

2700 ft

Broadway Theatre

Hatfield & McCoy Dinner Show

2700 ft

Mountain

Zorb Smoky Mountains

2900 ft

Broadway Theatre

Buttonwillow Civil War Theater

2600 ft

2530 Parkway

Paula Deen's Lumberjack Feud

2700 ft

Museums

Speedwerkz Exotic Car Museum

2200 ft

2115 Parkway

Beyond The Lens Family Fun

2700 ft

Gallery

Master's Editions Gallery of Light

2800 ft

203 Sugar Hollow Rd

Outdoor Gravity Park

2900 ft

131 Island Dr

Alewine Pottery

3700 ft

Church

Holy Cross Catholic Church

3700 ft

131 The Island Drive Suite 9138A

Master's Editions on the Island

4500 ft

2155 Parkway

Rowdy Bear Ridge Adventure Park

2100 ft

110 Showplace Blvd b

Hannah's Maze of Mirrors

2100 ft

110 Showplace Blvd Unit A

Castle of Chaos

2100 ft

110 Showplace Blvd Unit C

Outbreak

2200 ft

Museums

Alcatraz East Crime Museum

3.8 mi

2806 Parkway

Jurassic Jungle Boat Ride

3.8 mi

131 Island Dr

Ole Smoky Tennessee Moonshine

3.8 mi

2330 Parkway The Grand Majestic Dinner Theater

Hazzard Hoedown

4.1 mi

2533 Teaster Ln

Pigeon Forge Snow

3.7 mi

131 Island Dr Ste. 1105

Arcade City

3.8 mi

2491 Parkway

MagiQuest

4.1 mi

Store

Christmas Place

4.1 mi

2530 Parkway

Tomb Egyptian Adventure

4.1 mi

Nearby

2330 Parkway

Smith Family Show

700 ft

Restaurants

Sonic Drive-In

1600 ft

2246 Parkway

Dunkin'

3600 ft

2209 Parkway

Pigeon Forge Deli

3.7 mi

159 E Wears Valley Rd Ste 13 IN THE CORNER The Shops of Pigeon Forge

Reviews and Ratings

Feedback from previous guests about their experience

62%

liked the resort and would come back again

6.2/10

Nice

Rooms

5.8

Location

7.7

Service

5.3

Dining

5.8

Larry

United States of America, February 2025

6.6/10

Rooms

Service

Location

Dining

Facilities

Robert

United States of America, January 2025

6.0/10

My stay at Grand Smokies Resort Lodge was a mixed bag. The location was indeed very convenient, close to everything in town. However, I encountered a few issues that affected my overall experience, such as some cleanliness concerns and inconsistent service.

Rooms

5.0

The room was fine at first glance, but I did notice some cleanliness issues, like dirty sheets on the pull-out couch and the bathroom needing better attention.

Service

6.0

While there were some helpful staff members, a few could definitely benefit from better customer service training. The front desk didn't always deliver a friendly demeanor.

Location

8.0

The resort is located in a very convenient area, making it easy to access various attractions nearby, which I really appreciated during my stay.

Dining

5.0

Although they provided some dining coupons, I didn't find them particularly useful, given the choices available.

Facilities

5.0

The indoor pool was a nice feature, although the maintenance of some areas like the stairwell was lacking. Additionally, some arcade games were out of order.

Paul

United States of America, January 2025

6.0/10

I had a mixed experience at Grand Smokies Resort Lodge. While the location was convenient and our kitchen room met our basic needs, the overall service and cleanliness left much to be desired. The indoor pool was a highlight, but I encountered several issues with housekeeping and the state of our room. which really detracted from the stay.

Rooms

6.0

Our kitchen room was spacious and had what we needed, but it wasn't cleaned properly two days during our stay, which was disappointing.

Service

5.0

The front desk staff were somewhat helpful, but the response to our housekeeping issues was lacking. I felt more could have been done to address our complaints honestly.

Location

8.0

The location is truly a plus. It was super close to everything we needed, making our trips around town convenient.

Dining

6.0

Dining options were decent, though I didn't get to try much beyond some snacks. Coupons were available, making it easy to grab a bite.

Facilities

5.0

The indoor pool was great for relaxing, but the outdoor pool needs some repairs. I noticed chipped tiles that could use a refreshing update.

Jon

United States of America, December 2024

6.0/10

My stay at Grand Smokies Resort Lodge had its ups and downs. The location was fantastic, putting me close to many restaurants, but the cleanliness and amenities left much to be desired. I appreciated the spacious room with a kitchen and fireplace, yet the overall upkeep and service were disappointing, making it hard for me to feel relaxed during my vacation.

Rooms

6.0

My room was spacious and came with a fully equipped kitchen and a fireplace, but there were cleanliness issues that detracted from my experience.

Service

5.0

Although the front desk staff were courteous, my concerns about cleanliness and missing items were not taken seriously.

Location

8.0

The resort is conveniently located within walking distance of many restaurants, making it easy to explore the area.

Dining

5.0

No breakfast was provided and dining options weren't clearly communicated, which was frustrating after a long trip.

Facilities

5.0

While the lobby and exterior looked nice, the pool area appeared run down, and I encountered issues like poor internet connectivity.

Matthew

United States of America, November 2024

6.8/10

I had a mixed experience at this hotel. On one hand, the rooms were kept clean by housekeeping staff, and the manager was responsive to some challenges we faced during our stay. However, issues with the cleanliness of the room and strict stay policies left us feeling a bit frustrated. Additionally, the service could have done more to address our concerns more effectively, which marred the experience overall.

Rooms

7.0

While the room was generally clean and tidy, I did feel confused about the stay restrictions that were imposed. We had to cut our length of stay short due to policies that I felt weren't adequately communicated.

Service

6.0

The housekeeping staff was nice and did a good job cleaning our room, but I was left disappointed by the management's communication, especially regarding our extended stay.

Location

8.0

The hotel is in a very convenient area, making it close to various attractions and activities, which I appreciated during my stay.

Dining

Facilities

5.0

The facilities themselves seemed decent, but the issues with cleanliness and maintenance in our room were hard to overlook.

Samuel

United States of America, November 2024

6.0/10

My stay at Grand Smokies Resort Lodge had its ups and downs. While the indoor pool was great and the location was convenient, I experienced cleanliness issues and unhelpful staff, which detracted from the overall experience.

Rooms

5.0

My room had cleanliness issues, with stains on the sheets and carpets and even a bug on the chair. This certainly made my stay less pleasant.

Service

5.0

The staff was not friendly, particularly one employee who was quite rude to me. This made things uncomfortable during my stay.

Location

6.0

I appreciated how close the hotel was to everything in town, making it convenient for getting to various attractions.

Dining

Facilities

6.0

The indoor pool was warm and enjoyable, and my daughters loved swimming there after a long day. However, I did notice that the overall cleanliness in shared areas like the pool deck was lacking.

Harold

United States of America, September 2024

6.6/10

My stay at Grand Smokies Resort Lodge was a mixed bag. On one hand, the location is really convenient, close to restaurants and attractions. On the other, I found my room to be in need of some serious TLC, with rusted bathroom fixtures and a musty smell that dampened my experience.

Rooms

6.0

The room needed basic home improvements, and the bathroom fixtures were showing rust. I wasn't expecting such wear and tear.

Service

5.0

The housekeeping service was lacking as I reported issues upon check-in, but no one followed up to address the cleanliness concerns.

Location

8.0

The lodge is in a very convenient area, close to everything including restaurants, which made exploring Pigeon Forge easy.

Dining

7.0

I didn’t dine extensively at the resort, but I appreciated the proximity to dining options including places that offered coupons.